{"id":6210,"date":"2026-07-29T20:47:34","date_gmt":"2026-07-30T02:47:34","guid":{"rendered":"https:\/\/mytulumtransportation.com\/?page_id=6210"},"modified":"2026-07-29T20:47:34","modified_gmt":"2026-07-30T02:47:34","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/mytulumtransportation.com\/es\/faqs\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"<div class=\"gb-element-e5de6882\">\n<div class=\"container gb-element-b4071b7b\">\n<div class=\"gb-element-54d157ce\">\n<h1 class=\"gb-text heading-large gb-text-5b126efa\">Preguntas frecuentes<\/h1>\n\n\n\n<p class=\"gb-text gb-text-2b6b8adc\">Preguntas frecuentes sobre el servicio que ofrecemos, incluyendo informaci\u00f3n sobre el servicio de recogida, c\u00f3mo localizar al conductor, pol\u00edticas de pago, cancelaciones y m\u00e1s.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"container gb-element-0e7353b7\"><div class=\"gb-container gb-container-ce396985 acc_stl gb-accordion\">\n<div class=\"gb-container gb-container-43eb0a68 gb-accordion__item\">\n\n<button class=\"gb-button gb-button-95fa0b49 gb-accordion__toggle gb-accordion__toggle\" id=\"gb-accordion-toggle-95fa0b49\"><span class=\"gb-button-text\">\u00bfC\u00f3mo reservo un traslado?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-container gb-container-39b7f592 gb-accordion__content\">\n\n<p class=\"wp-block-paragraph\">Todas las reservaciones y solicitudes de cotizaci\u00f3n para My Tulum Transportation pueden realizarse a trav\u00e9s de <a href=\"https:\/\/mytulumtransportation.com\/es\/solicitar-cotizacion\/\" data-type=\"page\" data-id=\"6273\">solicitar una cotizaci\u00f3n<\/a> o envi\u00e1ndonos un mensaje a <a href=\"https:\/\/wa.link\/pe349d\" target=\"_blank\" rel=\"noreferrer noopener\">WhatsApp<\/a>. Nuestras oficinas est\u00e1n abiertas de 9:00 a. m. a 6:00 p. m. (EST \/ GMT-5).<\/p>\n\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-382b7c53 gb-accordion__item\">\n\n<button class=\"gb-button gb-button-e88ad60b gb-accordion__toggle gb-accordion__toggle\" id=\"gb-accordion-toggle-e88ad60b\"><span class=\"gb-button-text\">\u00bfC\u00f3mo funcionan los traslados del aeropuerto de Tulum?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-container gb-container-6565ec1b gb-accordion__content\">\n\n<p class=\"wp-block-paragraph\"><strong>Aeropuerto de Tulum hac\u00eda Tulum Centro<\/strong> \u2014 Si llegas al Aeropuerto Internacional de Tulum, un conductor te estar\u00e1 esperando a ti y a tu grupo en la zona de llegadas con un letrero con tu nombre. Una vez que te encuentres con el conductor, te acompa\u00f1ar\u00e1 hasta el veh\u00edculo y te llevar\u00e1 directamente a tu alojamiento en Tulum Centro.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>De Tulum Centro al aeropuerto de Tulum<\/strong>&nbsp;\u2014 Si ha reservado un traslado de regreso desde Tulum Centro al aeropuerto de Tulum, un conductor lo esperar\u00e1 frente a su alojamiento a la hora de recogida confirmada. Por favor, est\u00e9 listo y esperando afuera antes de que llegue el conductor.<\/p>\n\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-c40cf301 gb-accordion__item\">\n\n<button class=\"gb-button gb-button-a90cc141 gb-accordion__toggle gb-accordion__toggle gb-block-is-current\" id=\"gb-accordion-toggle-a90cc141\"><span class=\"gb-button-text\">\u00bfEs posible reservar un traslado con menos de 24 horas de antelaci\u00f3n?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-container gb-container-e0af7085 gb-accordion__content\">\n\n<p class=\"wp-block-paragraph\">S\u00ed, pero ten en cuenta que no podemos garantizar la disponibilidad para todas las solicitudes de \u00faltima hora. Para asegurarte de que haya disponibilidad, te recomendamos que reserves tu traslado con al menos 24 a 48 horas de anticipaci\u00f3n a tu llegada o salida.<\/p>\n\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-1fb42146 gb-accordion__item\">\n\n<button class=\"gb-button gb-button-2fe0ba1e gb-accordion__toggle gb-accordion__toggle gb-block-is-current\" id=\"gb-accordion-toggle-2fe0ba1e\"><span class=\"gb-button-text\">\u00bfLas tarifas se muestran en d\u00f3lares estadounidenses o en pesos mexicanos?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-container gb-container-1b4d31ef gb-accordion__content\">\n\n<p class=\"wp-block-paragraph\">Todas las tarifas que aparecen en este sitio web est\u00e1n expresadas en d\u00f3lares estadounidenses.<\/p>\n\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-ff7f4db0 gb-accordion__item\">\n\n<button class=\"gb-button gb-button-ddf1cac3 gb-accordion__toggle gb-accordion__toggle gb-block-is-current\" id=\"gb-accordion-toggle-ddf1cac3\"><span class=\"gb-button-text\">\u00bfLas tarifas son por persona o por veh\u00edculo?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-container gb-container-8cf184da gb-accordion__content\">\n\n<p class=\"wp-block-paragraph\">Todas las tarifas que aparecen en este sitio web son por veh\u00edculo, no por persona.<\/p>\n\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-9ef1cb71 gb-accordion__item\">\n\n<button class=\"gb-button gb-button-b5e395c2 gb-accordion__toggle gb-accordion__toggle gb-block-is-current\" id=\"gb-accordion-toggle-b5e395c2\"><span class=\"gb-button-text\">\u00bfOfrecen transporte compartido desde\/hacia el aeropuerto de Tulum?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-container gb-container-b9109ff0 gb-accordion__content\">\n\n<p class=\"wp-block-paragraph\">Lamentablemente, en este momento no ofrecemos ning\u00fan servicio de lanzadera ni ning\u00fan otro tipo de transporte compartido desde el aeropuerto.<\/p>\n\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-0fa7c97d gb-accordion__item\">\n\n<button class=\"gb-button gb-button-3bd12e1f gb-accordion__toggle gb-accordion__toggle gb-block-is-current\" id=\"gb-accordion-toggle-3bd12e1f\"><span class=\"gb-button-text\">\u00bfTodos los traslados son privados?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-container gb-container-cbcb4a34 gb-accordion__content\">\n\n<p class=\"wp-block-paragraph\">S\u00ed, por el momento solo ofrecemos transporte privado. En otras palabras, el veh\u00edculo ser\u00e1 exclusivamente para ti y tu grupo.<\/p>\n\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-483b9248 gb-accordion__item\">\n\n<button class=\"gb-button gb-button-55c93a27 gb-accordion__toggle gb-accordion__toggle\" id=\"gb-accordion-toggle-55c93a27\"><span class=\"gb-button-text\">\u00bfQu\u00e9 tipos de veh\u00edculos hay disponibles?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-container gb-container-dfc54c8b gb-accordion__content\">\n\n<ul class=\"wp-block-list\">\n<li><strong>1-3 Pasajeros:<\/strong>&nbsp;Volkswagen Caddy o similar.<\/li>\n\n\n\n<li><strong>4-7 Pasajeros:<\/strong>&nbsp;Volkswagen Transporter o similar.<\/li>\n\n\n\n<li><strong>8-10 Pasajeros:<\/strong>&nbsp;Furgoneta de pasajeros Toyota Hiace o similar.<\/li>\n<\/ul>\n\n\n\n<p class=\"gb-text\">*Tenga en cuenta que los tipos y modelos de veh\u00edculos pueden variar seg\u00fan la disponibilidad.<\/p>\n\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-52b17b37 gb-accordion__item\">\n\n<button class=\"gb-button gb-button-4bb2892c gb-accordion__toggle gb-accordion__toggle\" id=\"gb-accordion-toggle-4bb2892c\"><span class=\"gb-button-text\">\u00bfC\u00f3mo voy a encontrar al conductor en el aeropuerto de Tulum?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-container gb-container-1688984b gb-accordion__content\">\n\n<p class=\"wp-block-paragraph\">El conductor estar\u00e1 pendiente del n\u00famero de vuelo que nos proporcionaste y te esperar\u00e1 en la zona de llegadas con un letrero con tu nombre. Tambi\u00e9n te daremos el n\u00famero de tel\u00e9fono del servicio al cliente por si surgiera alg\u00fan imprevisto o retraso durante el trayecto.<\/p>\n\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-b9829424 gb-accordion__item\">\n\n<button class=\"gb-button gb-button-32163d0f gb-accordion__toggle gb-accordion__toggle\" id=\"gb-accordion-toggle-32163d0f\"><span class=\"gb-button-text\">\u00bfCu\u00e1l es la pol\u00edtica de pagos?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-container gb-container-94f01c58 gb-accordion__content\">\n\n<p class=\"wp-block-paragraph\">Para confirmar tu reservaci\u00f3n, debes pagar el importe total del transporte.<\/p>\n\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-39accb24 gb-accordion__item\">\n\n<button class=\"gb-button gb-button-c773e23d gb-accordion__toggle gb-accordion__toggle\" id=\"gb-accordion-toggle-c773e23d\"><span class=\"gb-button-text\">\u00bfCu\u00e1l es la pol\u00edtica de cancelaci\u00f3n?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-container gb-container-e94741b2 gb-accordion__content\">\n\n<p class=\"gb-headline gb-headline-dc327c05 gb-headline-text\">Las cancelaciones deben realizarse con al menos 24 horas de antelaci\u00f3n al servicio programado. Las cancelaciones de \u00faltima hora (con menos de 24 horas de antelaci\u00f3n) debidas a retrasos o cancelaciones de vuelos no son reembolsables.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-d8fdebe5 gb-headline-text\">Las cancelaciones que hayan sido aprobadas con \u00e9xito recibir\u00e1n un reembolso completo, menos los cargos por transacci\u00f3n que el procesador de pagos cobr\u00f3 al momento de la compra del servicio.<\/p>\n\n<\/div>\n<\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Frequently asked questions about the service we offer including pick up information, how to find the driver, payment policies, cancellations and more. All reservations and quote requests for My Tulum Transportation can be made by requesting a quote or&nbsp;by sending us a message on WhatsApp. Our offices are open from 9 am &#8230; <a title=\"Preguntas frecuentes\" class=\"read-more\" href=\"https:\/\/mytulumtransportation.com\/es\/faqs\/\" aria-label=\"Leer m\u00e1s sobre FAQs\">Seguir leyendo<\/a><\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-6210","page","type-page","status-publish"],"acf":[],"_links":{"self":[{"href":"https:\/\/mytulumtransportation.com\/es\/wp-json\/wp\/v2\/pages\/6210","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mytulumtransportation.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mytulumtransportation.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mytulumtransportation.com\/es\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/mytulumtransportation.com\/es\/wp-json\/wp\/v2\/comments?post=6210"}],"version-history":[{"count":4,"href":"https:\/\/mytulumtransportation.com\/es\/wp-json\/wp\/v2\/pages\/6210\/revisions"}],"predecessor-version":[{"id":6329,"href":"https:\/\/mytulumtransportation.com\/es\/wp-json\/wp\/v2\/pages\/6210\/revisions\/6329"}],"wp:attachment":[{"href":"https:\/\/mytulumtransportation.com\/es\/wp-json\/wp\/v2\/media?parent=6210"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}